Privacy Policy
THIS
PRIVACY POLICY IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT
FORMED UNDER THE INFORMATION TECHNOLOGY ACT, 2000 AND THE RULES MADE THEREUNDER
AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC DOCUMENTS / RECORDS IN
VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THIS
PRIVACY POLICY DOES NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE.
THIS
PRIVACY POLICY IS A LEGALLY BINDING DOCUMENT BETWEEN YOU AND BASSOHOLIC (BOTH
TERMS DEFINED BELOW). THE TERMS OF THIS PRIVACY POLICY WILL BE EFFECTIVE UPON
YOUR ACCEPTANCE OF THE SAME (DIRECTLY OR INDIRECTLY IN ELECTRONIC FORM, BY
CLICKING ON THE I ACCEPT TAB OR BY USE OF THE WEBSITE OR BY OTHER MEANS) AND
WILL GOVERN THE RELATIONSHIP BETWEEN YOU AND BASSOHOLIC FOR YOUR USE OF THE
WEBSITE (DEFINED BELOW).
THIS
DOCUMENT IS PUBLISHED AND SHALL BE CONSTRUED IN ACCORDANCE WITH THE PROVISIONS
OF THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND
SENSITIVE PERSONAL DATA OF INFORMATION) RULES, 2011 UNDER INFORMATION TECHNOLOGY
ACT, 2000; THAT REQUIRE PUBLISHING OF THE PRIVACY POLICY FOR COLLECTION, USE,
STORAGE AND TRANSFER OF SENSITIVE PERSONAL DATA OR INFORMATION.
PLEASE
READ THIS PRIVACY POLICY CAREFULLY. BY USING THE WEBSITE, YOU INDICATE THAT YOU
UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH
THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE. YOU HEREBY
PROVIDE YOUR UNCONDITIONAL CONSENT OR AGREEMENTS TO BASSOHOLIC AS PROVIDED
UNDER SECTION 43A AND SECTION 72A OF INFORMATION TECHNOLOGY ACT, 2000.
By
providing us your Information or by making use of the facilities provided by
the Website, You hereby consent to the collection, storage, processing and
transfer of any or all of Your Personal Information and Non-Personal
Information by bassoholic as specified under this Privacy Policy. You further
agree that such collection, use, storage and transfer of Your Information shall
not cause any loss or wrongful gain to you or any other person.
AUTORDX
GLOBAL ERETAIL PVT. LTD. and its subsidiaries and affiliates and Associate
Companies (individually and/ or collectively, “BASSOHOLIC”) is/are concerned
about the privacy of the data and information of users (including sellers and
buyers/customers whether registered or non-registered) accessing, offering,
selling or purchasing products or services on BASSOHOLIC’s websites
(www.bassoholic.com), mobile sites or mobile applications (“Website”) on the
Website and otherwise doing business with bassoholic. “Associate Companies”
here shall have the same meaning as ascribed in Companies Act, 2013.
The terms
“We” / “Us” / “Our” individually and collectively refer to each entity being
part of the definition of BASSOHOLIC and the terms “You” /”Your” / “Yourself”
refer to the users. This Privacy Policy is a contract between You and the
respective bassoholic entity whose Website You use or access or You otherwise
deal with. This Privacy Policy shall be read together with the respective Terms
Of Use or other terms and condition of the respective bassoholic entity and its
respective Website or nature of business of the Website.
BASSOHOLIC
has provided this Privacy Policy to familiarise You with:
- The type of data or
information that You share with or provide to bassoholic and that
bassoholic collects from You;
- The purpose for collection
of such data or information from You;
- bassoholic’s information
security practices and policies; and
- bassoholic’s policy on
sharing or transferring Your data or information with third parties. This
Privacy Policy may be amended / updated from time to time. Upon amending /
updating the Privacy Policy, we will accordingly amend the date above. We
suggest that you regularly check this Privacy Policy to apprise yourself
of any updates. Your continued use of Website or provision of data or
information thereafter will imply Your unconditional acceptance of such
updates to this Privacy Policy.
- Information collected and
storage of such Information:
The
“Information” (which shall also include data) provided by You to BASSOHOLIC or
collected from You by bassoholic may consist of “Personal Information” and
“Non-Personal Information”.
- Personal Information:
Personal
Information is Information collected that can be used to uniquely identify or
contact You. Personal Information for the purposes of this Privacy Policy shall
include, but not be limited to:
- Your user name along with
Your password,
- Your name,
- Your address,
- Your telephone number,
- Your e-mail address or
other contact information,
- Your date of birth,
- Your gender,
- Information regarding your
transactions on the Website, (including sales or purchase history),
- Your financial information
such as bank account information or credit card or debit card or other
payment instrument details including OTP,
- Internet Protocol address,
- Any other items of
‘sensitive personal data or information’ as such term is defined under
the Information Technology (Reasonable Security Practices And Procedures
And Sensitive Personal Data Of Information) Rules, 2011 enacted under the
Information Technology Act, 2000;
- Identification code of your
communication device which You use to access the Website or otherwise
deal with any bassoholic entity,
- Any other Information that
You provide during Your registration process, if any, on the Website.
Such Personal Information may be collected in various ways including
during the course of You:
- registering as a user on
the Website,
- registering as a seller on
the Website,
- availing certain services
offered on the Website. Such instances include but are not limited to
making an offer for sale, online purchase, participating in any online
survey or contest, communicating with BASSOHOLIC’s customer service by
phone, email or otherwise or posting user reviews on the items available
on the Website, or
- otherwise doing business
on the Website or otherwise dealing with any BASSOHOLIC entity. We may
receive Personal information about you from third parties, such as
social media services, commercially available sources and business
partners. If you access Website through a social media service or
connect a service on Website to a social media service, the information
we collect may include your user name associated with that social media
service, any information or content the social media service has the
right to share with us, such as your profile picture, email address or
friends list, and any information you have made public in connection
with that social media service. When you access the Website or otherwise
deal with any bassoholic entity through social media services or when
you connect any Website to social media services, you are authorizing
bassoholic to collect, store, and use and retain such information and
content in accordance with this Privacy Policy.
- Non-Personal Information:
bassoholic may also collect information other than Personal Information from You through the Website when You visit and / or use the Website. Such information may be stored in server logs. This Non-Personal Information would not assist bassoholic to identify You personally. This Non-Personal Information may include: - Your geographic location,
- details of Your telecom
service provider or internet service provider,
- the type of browser
(Internet Explorer, Firefox, Opera, Google Chrome etc.),
- the operating system of
Your system, device and the Website You last visited before visiting the
Website,
- The duration of Your stay
on the Website is also stored in the session along with the date and
time of Your access, Non-Personal Information is collected through
various ways such through the use of cookies. bassoholic may store
temporary or permanent ‘cookies’ on Your computer. You can erase or
choose to block these cookies from Your computer. You can configure Your
computer’s browser to alert You when we attempt to send You a cookie
with an option to accept or refuse the cookie. If You have turned cookies
off, You may be prevented from using certain features of the Website.
- Ads: bassoholic may use
third-party service providers to serve ads on BASSOHOLIC’s behalf across
the internet and sometimes on the Website. They may collect Non-Personal
Information about Your visits to the Website, and Your interaction with
our products and services on the Website. Please do note that Personal
Information and Non Personal Information may be treated differently as
per this Privacy Policy.
- Your installed packages
information
You
hereby represent to BASSOHOLIC that:
- the Information you provide
to bassoholic from time to time is and shall be authentic, correct,
current and updated and You have all the rights, permissions and consents
as may be required to provide such Information to bassoholic.
- Your providing the
Information to bassoholic and bassoholic’s consequent storage, collection,
usage, transfer, access or processing of the same shall not be in
violation of any third party agreement, laws, charter documents,
judgments, orders and decrees.
- bassoholic and each of
bassoholic entities officers, directors, contractors or agents shall not
be responsible for the authenticity of the Information that You or any
other user provide to bassoholic. You shall indemnify and hold harmless
bassoholic and each of bassoholic entities officers, directors, contracts
or agents and any third party relying on the Information provided by You
in the event You are in breach of this Privacy Policy including this
provision and the immediately preceding provision above.
- Your Information will
primarily be stored in electronic form however certain data can also be
stored in physical form. We may store, collect, process and use your data
in countries other than Republic of India but under compliance with
applicable laws. We may enter into agreements with third parties (in or
outside of India) to store or process your information or data. These
third parties may have their own security standards to safeguard your
information or data and we will on commercial reasonable basis require
from such third parties to adopt reasonable security standards to
safeguard your information / data.
- Purpose for collecting,
using, storing and processing Your Information bassoholic collects, uses,
stores and processes Your Information for any purpose as may be
permissible under applicable laws (including where the applicable law
provides for such collection, usage, storage or processes in accordance
with the consent of the user) connected with a function or activity of
each of BASSOHOLIC entities and shall include the following:
- to facilitate Your use of
the Website or other services of BASSOHOLIC entities;
- to respond to Your
inquiries or fulfil Your requests for information about the various
products and services offered on the Website;
- to provide You with
information about products and services available on the Website and to
send You information, materials, and offers from BASSOHOLIC;
- to send You important
information regarding the Website, changes in terms and conditions, user
agreements, and policies and/or other administrative information;
- to send You surveys and
marketing communications that BASSOHOLIC believes may be of interest to
You;
- to personalize Your
experience on the Website by presenting advertisements, products and
offers tailored to Your preferences;
- to help You address Your
problems incurred on the Website including addressing any technical
problems;
- if You purchase any product
or avail of any service from the Website, to complete and fulfil Your
purchase, for example, to have Your payments processed, communicate with
You regarding Your purchase and provide You with related customer
service;
- for proper administering of
the Website;
- to conduct internal reviews
and data analysis for the Website (e.g., to determine the number of
visitors to specific pages within the Website);
- to improve the services,
content and advertising on the Website;
- to provide value added
services such as Single Sign On. Single Sign On shall mean a session/user
authentication process that permits a user to enter his/her name or
mobile number or e-mail address or any combination thereof and password
in order to access multiple websites and applications;
- to facilitate seamless
purchase experience while making a transaction by pre-populating the OTP
received through SMS by you
- to facilitate various
programmes and initiatives launched by BASSOHOLIC or third party service
providers and business associates
- to analyze how our services
are used, to measure the effectiveness of advertisements, to facilitating
payments
- to conducting academic
research and surveys
- to protect the integrity of
the Website;
- to respond to legal,
judicial, quasi judicial process and provide information to law
enforcement agencies or in connection with an investigation on matters
related to public safety, as permitted by law;
- to conduct analytical
studies on various aspects including user behaviour, user preferences
etc.;
- to permit third parties who
may need to contact users who have bought products from the Website to
facilitate installation, service and any other product related support;
- to implement information
security practices;
- to determine any security
breaches, computer contaminant or computer virus;
- to investigate, prevent, or
take action regarding illegal activities and suspected fraud,
- to undertake forensics of
the concerned computer resource as a part of investigation or internal
audit;
- to trace computer resources
or any person who may have contravened, or is suspected of having or
being likely to contravene, any provision of law including the
Information Technology Act, 2000 that is likely to have an adverse impact
on the services provided on any Website or by BASSOHOLIC;
- to enable a potential buyer
or investor to evaluate the business of BASSOHOLIC (as further described
in paragraph 8 of the Privacy Policy). [Individually and collectively
referred to as (“Purposes”)] You hereby agree and acknowledge that the
Information so collected is for lawful purpose connected with a function
or activity of each of the BASSOHOLIC entities or any person on their
respective behalf, and the collection of Information is necessary for the
Purposes.
Sharing
and disclosure of Your Information
You
hereby unconditionally agree and permit that BASSOHOLIC may transfer, share,
disclose or part with all or any of Your Information, within and outside of the
Republic of India to various BASSOHOLIC entities and to third party service
providers / partners / banks and financial institutions for one or more of the
Purposes or as may be required by applicable law. In such case we will
contractually oblige the receiving parties of the Information to ensure the
same level of data protection that is adhered to by BASSOHOLIC under applicable
law.
You
acknowledge and agree that, to the extent permissible under applicable laws, it
is adequate that when BASSOHOLIC transfers Your Information to any other entity
within or outside Your country of residence, BASSOHOLIC will place contractual
obligations on the transferee which will oblige the transferee to adhere to the
provisions of this Privacy Policy.
You
unconditionally agree and permit BASSOHOLIC to access and read your SMS to
autofill or prepopulate ‘OTP’ while making a transaction and to validate your
mobile number.
BASSOHOLIC
may share statistical data and other details (other than Your Personal
Information) without your express or implied consent to facilitates various
programmes or initiatives launched by BASSOHOLIC, its affiliates, agents, third
party service providers, partners or banks & financial institutions, from
time to time. We may transfer/disclose/share Information (other than Your
Personal Information) to those parties who support our business, such as
providing technical infrastructure services, analyzing how our services are
used, measuring the effectiveness of advertisements, providing customer / buyer
services, facilitating payments, or conducting academic research and surveys.
These affiliates and third party service providers shall adhere to
confidentiality obligations consistent with this Privacy Policy.
Notwithstanding the above, We use other third parties such as a credit/debit
card processing company, payment gateway, pre-paid cards etc. to enable You to
make payments for buying products or availing services on BASSOHOLIC. When You
sign up for these services, You may have the ability to save Your card details
and/or UPI details for future reference and faster future payments. In such
case, We may share Your relevant Personal Information as necessary for the
third parties to provide such services, including your name, residence and
email address. The processing of payments or authorization is solely in
accordance with these third parties policies, terms and conditions and we are
not in any manner responsible or liable to You or any third party for any delay
or failure at their end in processing the payments.
BASSOHOLIC
may also share Personal Information if BASSOHOLIC believe it is necessary in
order to investigate, prevent, or take action regarding illegal activities,
suspected fraud, situations involving potential threats to the physical safety
of any person, violations of various terms and conditions or our policies.
We
reserve the right to disclose your information when required to do so by law or
regulation, or under any legal obligation or order under law or in response to
a request from a law enforcement or governmental agency or judicial,
quasi-judicial or any other statutory or constitutional authority or to
establish or exercise our legal rights or defend against legal claims.
You
further agree that such disclosure, sharing and transfer of Your Personal
Information and Non-Personal Information shall not cause any wrongful loss to
You or to any third party, or any wrongful gain to us or to any third party.
Links to
third party websites
Links to
third-party advertisements, third-party websites or any third party electronic
communication service may be provided on the Website which are operated by
third parties and are not controlled by, or affiliated to, or associated with,
BASSOHOLIC unless expressly specified on the Website.
BASSOHOLIC
is not responsible for any form of transmission, whatsoever, received by You
from any third party website. Accordingly, BASSOHOLIC does not make any
representations concerning the privacy practices or policies of such third
parties or terms of use of such third party websites, nor does BASSOHOLIC
control or guarantee the accuracy, integrity, or quality of the information,
data, text, software, music, sound, photographs, graphics, videos, messages or
other materials available on such third party websites. The inclusion or
exclusion does not imply any endorsement by BASSOHOLIC of the third party
websites, the website’s provider, or the information on the website. The
information provided by You to such third party websites shall be governed in
accordance with the privacy policies of such third party websites and it is
recommended that You review the privacy policy of such third party websites
prior to using such websites.
Security
& Retention
The
security of your Personal Information is important to us. BASSOHOLIC strives to
ensure the security of Your Personal Information and to protect Your Personal
Information against unauthorized access or unauthorized alteration, disclosure
or destruction. For this purpose, BASSOHOLIC adopts internal reviews of the
data collection, storage and processing practices and security measures,
including appropriate encryption and physical security measures to guard
against unauthorized access to systems where BASSOHOLIC stores Your Personal
Information. Each of the BASSOHOLIC entity shall adopt reasonable security
practices and procedures as mandated under applicable laws for the protection
of Your Information. Provided that Your right to claim damages shall be limited
to the right to claim only statutory damages under Information Technology Act,
2000 and You hereby waive and release all BASSOHOLIC entities from any claim of
damages under contract or under tort.
If you
choose a payment gateway to complete any transaction on Website then Your
credit card data may be stored in compliance with industry standards/
recommended data security standard for security of financial information such
as the Payment Card Industry Data Security Standard (PCI-DSS).
BASSOHOLIC
may share your Information with third parties under a confidentiality agreement
which inter alia provides for that such third parties not disclosing the
Information further unless such disclosure is for the Purpose. However,
BASSOHOLIC is not responsible for any breach of security or for any actions of
any third parties that receive Your Personal Information. BASSOHOLIC is not
liable for any loss or injury caused to You as a result of You providing Your
Personal Information to third party (including any third party websites, even
if links to such third party websites are provided on the Website).
Notwithstanding
anything contained in this Policy or elsewhere, BASSOHOLIC shall not be held
responsible for any loss, damage or misuse of Your Personal Information, if
such loss, damage or misuse is attributable to a Force Majeure Event (as
defined below).
A Force
Majeure Event shall mean any event that is beyond the reasonable control of
BASSOHOLIC and shall include, without limitation, sabotage, fire, flood,
explosion, acts of God, civil commotion, strikes or industrial action of any
kind, riots, insurrection, war, acts of government, computer hacking,
unauthorised access to computer, computer system or computer network,, computer
crashes, breach of security and encryption (provided beyond reasonable control
of BASSOHOLIC), power or electricity failure or unavailability of adequate
power or electricity.
While We
will endeavor to take all reasonable and appropriate steps to keep secure any
Personal Information which We hold about You and prevent unauthorized access,
You acknowledge that the internet or computer networks are not fully secure and
that We cannot provide any absolute assurance regarding the security of Your
Personal Information.
You agree
that all Personal Information shall be retained till such time required for the
Purpose or required under applicable law, whichever is later. Non-Personal
Information will be retained indefinitely.
User
discretion and opt out
You agree
and acknowledge that You are providing your Information out of your free will.
You have an option not to provide or permit bassoholic to collect Your
Personal Information or later on withdraw Your consent with respect to such
Personal Information so provided herein by sending an email to the grievance
officer or such other electronic address of the respective BASSOHOLIC entity as
may be notified to You. In such case, You should neither visit any Website nor
use any services provided by bassoholic entities nor shall contact any of
bassoholic entities. Further, bassoholic may not deliver products to
You, upon Your order, or BASSOHOLIC may deny you access from using certain
services offered on the Website.
You can
add or update Your Personal Information on regular basis. Kindly note that
bassoholic would retain Your previous Personal Information in its records.
Grievance
Officer
If you
find any discrepancies or have any grievances in relation to the collection,
storage, use, disclosure and transfer of Your Personal Information under this
Privacy Policy or any terms of bassoholic’s Terms of Use, Term of Sale and
other terms and conditions or polices of any BASSOHOLIC entity, please contact
the following:
For AUTORDX
GLOBAL ERETAIL PVT. LTD.:
Mr.
Deepak Chowdhary, the designated grievance officer under Information Technology
Act, 2000 and Consumer Protection (E-commerce)Rules, 2020. E-mail: info@sh112.global.temp.domains
The
details of the grievance officer may be changed by us from time to time by
updating this Privacy Policy.
Business
/ Assets Sale or Transfers
bassoholic may
sell, transfer or otherwise share some or all of its assets, including Your
Information in connection with a merger, acquisition, reorganization or sale of
assets or business or in the event of bankruptcy. Should such a sale or
transfer occur, such bassoholic entity will reasonably ensure that the
Information you have provided and which we have collected is stored and used by
the transferee in a manner that is consistent with this Privacy Policy. Any
third party to which any of bassoholic entity transfers or sells as
aforesaid will have the right to continue to use the Information that you
provide to us or collected by us immediately prior to such transfer or sale.
Further
Acknowledgements
You
hereby acknowledge and agree that this Privacy Policy:
- is clear and easily
accessible and provide statements of bassoholic policies and practices
with respective to the Information;
- provides for the various
types of personal or sensitive personal data of information to be
collected;
- provides for the purposes of
collection and usage of the Information;
- provides for disclosure of
Information; and
- provides for reasonable security practices and procedures.info@sh112.global.temp.domains